All systems are operational

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  • Dezrez Software
  • PM Software
  • Anytime Client Portal
  • API Service
  • Brochure Manager & Generation
  • Diary
  • Notifications
  • Pack Generation
  • Portal Feed Services
  • Portal Lead Import
  • Web Hosting & Email Services
  • Dezrez HQ Office Status
  • Third-Party Services
    • Bubble

      https://status.bubble.io/

    • Email Provider

      https://status.sendgrid.com/

    • Identity Verification & AML Provider

      https://credas.com/

    • Microsoft Cloud

      https://azure.microsoft.com/en-gb/status/

    • Open Banking Provider

      https://status.yapily.com/

    • Signable

      https://status.signable.co.uk/

    • SMS Provider

      https://status.twilio.com/

    • Zapier

      https://status.zapier.com/

Previous Incidents

[Resolved] Issue affecting brochure and letter generation

Began: Ended: Duration:
  • Brochure Manager & Generation
  • Pack Generation

We are aware there is an issue affecting brochure and letter generation. We’ve identified the problem and are actively working to resolve it. Thank you for your patience, and will update you once it’s resolved.

We've now resolved the incident. Thanks for your patience.

[Resolved] Social Posting Workflow

Began: Ended: Duration:
  • Third-Party Services
  • Bubble

We are aware that there are some issues regarding Social Posting at present. We are working on a fix with Meta and will update you once we have resolved the problem.

Kind Regards, Dezrez Support Team

Our team are currently working on a fix for the issue with Social Posting. At present, we do not have an accurate timescale of when this will be resolved but we are in constant discussions with Meta and are hoping to have this resolved as soon as possible. We will update you as soon we have any more information.

Thank you for your patience.

We've now resolved the issue with Social Posting. We do apologise for the time taken and any inconvenience caused.

You will need to reauthenticate your Facebook and Instagram account by logging in again via the widget. We have a guide available here on how to do this: https://my.dezrez.co.uk/portal/en/kb/articles/automated-social-media-tool

Thank you for your patience.

No further notices from the past 30 days.