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- Dezrez Software
- Brochure Manager & Generation
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One of our third-party providers is currently experiencing an issue with their systems, which is resulting in some property images not loading in Rezi. This may affect images in Brochures and the Web Feed, and Documents hosted on Dezrez
We will provide updates as we receive them from our Partner, but you may also refer to their status page here: [https://www.cloudflarestatus.com/]
We apologise for any inconvenience caused, and thank you for your patience.
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Cloudflare have now resolved the incident. Thanks for your patience.
[Resolved] Issue with third party provider
Began: Ended: Duration: -
- Anytime Client Portal
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Over the weekend, the SSL certificate for rezianytime.com expired, which may have caused security warnings or limited access to some services.
The certificate has now been fully renewed and applied, and all services are functioning normally. Some users may still briefly see warnings due to cached certificates refreshing the page or clearing browser cache should resolve this.
We apologise for any inconvenience this caused and appreciate your patience while we completed the renewal.
If you continue to experience any issues, please contact our support team and we will be happy to assist.
[Resolved] Known Issue with Customer Portal
Began: Ended: Duration: -
- Dezrez Software
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Microsoft Azure Outage Impact
We wanted to make you aware that a global Microsoft Azure outage is currently impacting the Dezrez platform. As a result, you may experience intermittent access issues or reduced functionality across some of our services.
Thank you for your patience and understanding. Will continue to update this page as more information is released.
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We've now resolved the incident. Thanks for your patience.
[Resolved] Service Disruption Update
Began: Ended: Duration: -
- Dezrez Software
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We are currently experiencing issues with saving/creating templates in Dezrez Post. We do apologise for any inconvenience this may cause and our team are looking into a fix for the issue.
Please note this will not effect making changes to a previewed pack and sending correspondence.
We will update the status page once we have further information.
We've fixed the issue with being unable to save/create Dezrez Post templates, and the service is currently recovering.
Thank you for your patience and we will provide a further update shortly.
We've now resolved the incident. Thanks for your patience.
[Resolved] Dezrez Post Saving/Creating Templates Issue
Began: Ended: Duration: - Past notices
- No further notices from the past 30 days.