Notice #439681
Investigating

Portal Feed Disruption

Began:

We are aware that some of our customers have experienced issues with the overnight portal feeds. Please be assured that we are treating this as a high priority and are actively working to resolve the issue.

We apologise for any inconvenience this may have caused and appreciate your patience. We will provide a further update as soon as the issue is resolved.

Thank you for your understanding.

  • Dezrez Software
  • PM Software
  • Anytime Client Portal
  • API Service
  • Brochure Manager & Generation
  • Diary
  • Notifications
  • Pack Generation
  • Portal Feed Services
  • Portal Lead Import
  • Web Hosting & Email Services
  • Dezrez HQ Office Status
  • Third-Party Services
    • Bubble

      https://status.bubble.io/

    • Email Provider

      https://status.sendgrid.com/

    • Identity Verification & AML Provider

      https://credas.com/

    • Microsoft Cloud

      https://azure.microsoft.com/en-gb/status/

    • Open Banking Provider

      https://status.yapily.com/

    • Signable

      https://status.signable.co.uk/

    • SMS Provider

      https://status.twilio.com/

    • Zapier

      https://status.zapier.com/

Previous Incidents

[Resolved] Performance Issues

Began: Ended: Duration:
  • Dezrez Software

We are aware that some of our customers are experiencing slowness with the system. Our team has identified the underlying issue and is actively working on implementing a fix to restore optimal performance.

We understand the importance of a smooth and efficient system for your operations, and we deeply regret any inconvenience this may have caused. Please rest assured that resolving this matter is our top priority, and we are committed to addressing it as swiftly as possible.

We will keep you updated on our progress and notify you once the issue has been fully resolved. In the meantime, if you have any urgent concerns or require assistance, please do not hesitate to contact our customer support team.

Thank you for your patience and understanding.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.