All systems are operational

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  • Dezrez Software
  • PM Software
  • Anytime Client Portal
  • API Service
  • Brochure Manager & Generation
  • Diary
  • Notifications
  • Pack Generation
  • Portal Feed Services
  • Portal Lead Import
  • Web Hosting & Email Services
  • Dezrez HQ Office Status
  • Third-Party Services
    • Bubble

      https://status.bubble.io/

    • Email Provider

      https://status.sendgrid.com/

    • Identity Verification & AML Provider

      https://credas.com/

    • Microsoft Cloud

      https://azure.microsoft.com/en-gb/status/

    • Open Banking Provider

      https://status.yapily.com/

    • Signable

      https://status.signable.co.uk/

    • SMS Provider

      https://status.twilio.com/

    • Zapier

      https://status.zapier.com/

Previous Incidents

[Resolved] Issue with third party provider

Began: Ended: Duration:
  • Dezrez Software
  • Brochure Manager & Generation

One of our third-party providers is currently experiencing an issue with their systems, which is resulting in some property images not loading in Rezi. This may affect images in Brochures and the Web Feed, and Documents hosted on Dezrez

We will provide updates as we receive them from our Partner, but you may also refer to their status page here: [https://www.cloudflarestatus.com/]

We apologise for any inconvenience caused, and thank you for your patience.

Cloudflare have now resolved the incident. Thanks for your patience.

[Resolved] Known Issue with Customer Portal

Began: Ended: Duration:
  • Anytime Client Portal

Over the weekend, the SSL certificate for rezianytime.com expired, which may have caused security warnings or limited access to some services.

The certificate has now been fully renewed and applied, and all services are functioning normally. Some users may still briefly see warnings due to cached certificates refreshing the page or clearing browser cache should resolve this.

We apologise for any inconvenience this caused and appreciate your patience while we completed the renewal.

If you continue to experience any issues, please contact our support team and we will be happy to assist.

[Resolved] Service Disruption Update

Began: Ended: Duration:
  • Dezrez Software

Microsoft Azure Outage Impact

We wanted to make you aware that a global Microsoft Azure outage is currently impacting the Dezrez platform. As a result, you may experience intermittent access issues or reduced functionality across some of our services.

Thank you for your patience and understanding. Will continue to update this page as more information is released.

We've now resolved the incident. Thanks for your patience.

[Resolved] Dezrez Post Saving/Creating Templates Issue

Began: Ended: Duration:
  • Dezrez Software

We are currently experiencing issues with saving/creating templates in Dezrez Post. We do apologise for any inconvenience this may cause and our team are looking into a fix for the issue.

Please note this will not effect making changes to a previewed pack and sending correspondence.

We will update the status page once we have further information.

We've fixed the issue with being unable to save/create Dezrez Post templates, and the service is currently recovering.

Thank you for your patience and we will provide a further update shortly.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.