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  • Dezrez Software
  • PM Software
  • Anytime Client Portal
  • API Service
  • Brochure Manager & Generation
  • Diary
  • Notifications
  • Pack Generation
  • Portal Feed Services
  • Portal Lead Import
  • Web Hosting & Email Services
  • Dezrez HQ Office Status
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    • Bubble

      https://status.bubble.io/

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      https://status.sendgrid.com/

    • Identity Verification & AML Provider

      https://credas.com/

    • Microsoft Cloud

      https://azure.microsoft.com/en-gb/status/

    • Open Banking Provider

      https://status.yapily.com/

    • Signable

      https://status.signable.co.uk/

    • SMS Provider

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      https://status.zapier.com/

Previous Incidents

[Resolved] Social Posting Workflow

Began: Ended: Duration:
  • Third-Party Services
  • Bubble

We are aware that there are some issues regarding Social Posting at present. We are working on a fix with Meta and will update you once we have resolved the problem.

Kind Regards, Dezrez Support Team

Our team are currently working on a fix for the issue with Social Posting. At present, we do not have an accurate timescale of when this will be resolved but we are in constant discussions with Meta and are hoping to have this resolved as soon as possible. We will update you as soon we have any more information.

Thank you for your patience.

We've now resolved the issue with Social Posting. We do apologise for the time taken and any inconvenience caused.

You will need to reauthenticate your Facebook and Instagram account by logging in again via the widget. We have a guide available here on how to do this: https://my.dezrez.co.uk/portal/en/kb/articles/automated-social-media-tool

Thank you for your patience.

[Resolved] Diary 'Agenda' View Performance Issues

Began: Ended: Duration:
  • Diary

We are aware that there is a current issue with the agenda view in the diary area following a recent Chromium update to browsers such as Chrome and Edge. We are working on a fix this and will update you once this has been resolved.

For the time being we would recommend using the 'Day' diary view as an alternative. If you have any questions on this please feel free to reach out to us.

01792 610000 Help Centre

The cause of the issue has been identified and we are hoping to release a fix later today.

We will provide a further update once the fix is live and thank you for your patience.

We've now resolved the issue, thank you for your patience!

If you are still experiencing any further problems please raise a ticket with the Support Team via our phoneline or the help centre below.

01792 610000 Help Centre

No further notices from the past 30 days.